Privacy Policy for Retslav
Last updated: 2025-11-13
At Retslav, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in connection with our services (free gamerservers, paid gamerservers, dedicated servers, and Development site).
1. Information We Collect
We collect data to provide and improve our services:
- Directly Provided Data: Email, username, payment information (processed securely via third-party providers), profile settings, and any content you upload (e.g., code, game configurations).
- Usage Data: Logs of your interactions with our platform, including IP addresses, browser types, device information, and usage metrics (e.g., server uptime, resource consumption on gamerservers or dedicated servers).
- Indirect Data: Information from third parties, such as payment processors or analytics tools, collected lawfully.
- Cookies and Tracking: We use cookies for website functionality, analytics (e.g., via Google Analytics), and to remember preferences. You can manage cookies in your browser settings.
2. How We Use Your Information
- Service Delivery: To create accounts, host servers, process payments, and provide support.
- Improvement and Analytics: To analyze usage, monitor performance, and enhance services (e.g., optimizing gamerserver resources).
- Communication: To send transactional emails, updates, or marketing (with consent).
- Security and Compliance: To prevent abuse, detect fraud, and comply with legal obligations.
- Legal Basis: Processing is based on contract fulfillment, legitimate interests, consent, or legal requirements.
3. Sharing Your Information
We do not sell your personal data. We may share it with:
- Service Providers: Third-party vendors for payment processing, hosting infrastructure, or analytics.
- Legal Requirements: Authorities if required by law or to protect our rights.
- Business Transfers: In case of mergers, acquisitions, or sales of assets.
4. Data Retention
We retain data as long as necessary for service provision, legal compliance, or legitimate business purposes. Account data is deleted upon termination, subject to backup periods.
5. Your Rights
Depending on your location (e.g., GDPR compliance), you may:
- Access, correct, or delete your data.
- Withdraw consent for marketing.
- Request data portability.
- Object to processing.
Contact [email protected] to exercise these rights.
6. Data Security
We use industry-standard measures (e.g., encryption, access controls) to protect your data. However, no system is 100% secure, and we are not liable for breaches caused by unauthorized access.
7. International Transfers
Data may be transferred to countries outside your own. We ensure adequate protections, such as standard contractual clauses.
8. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect data from minors.
9. Changes to This Policy
We may update this Policy. Significant changes will be notified via email or website. Continued use implies acceptance.
10. Contact Us
For privacy questions, email [email protected].